On-Site Computer Support in New York and Florida

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IT Services and Computer Repair | Florida
Your connection to your computer doesn’t end when you leave work. Far from it. Your computer keeps you connected to the world around you. It gives you the freedom to work away from the office. It keeps you laughing as you watch videos on YouTube, keeps you in touch with faraway friends and relatives as you scroll through photos on Facebook. And it keeps your kids up to date with their homework. So what do you do when your computer crashes?
Florida Nerds: 24/7 Tech Support
When you lose your work at 3 a.m. the day it’s due? Or when you see the slowdown or other signs of a virus, spyware, or other malware? You call The Florida Nerds! That’s what you do. We have the technical experience and know-how to get you back up and running pronto. We come to you Yes, at 3 a.m. if necessary. With same-day service in all of Florida. Even if all you need is help to connect your new printer, we’re there for you. 24/7/365. Same-day service. And yes, all our Nerds are certified. We’re new to Southern Florida, but we’re not new to technology. We’re actually part of the New York Nerds. New Yorkers have trusted the New York Nerds for 25 + years, you should too.
What Can the NY/FL Nerds Do for You?
You name it. Sure, we’ll fix your broken laptop and sort out that network connection that isn’t working. But that’s not all we can do. Check it out:

SaaS Services
IT Security
System / Network Audits
Managed Services
Regulatory Compliance
Forensic Investigations
NY/FL Nerds – Your Tech Experts in Florida
If any area needs the highest level of computer and networking service, it’s Southeastern Florida and her surrounding towns. On a visit to help That’s why we founded the FL Nerds. And we’ve earned that nerd status, with all our employees certified and steeped in real-world experience. Look around the FL Nerds and you’ll find Microsoft Certified Systems Engineers, hardware specialists with A+ certification, network pros with CCIE and CCNA certifications, and data security experts with CISSP certifications.
Basically, whatever you need, we’ve got the experts on hand to help you.
Got Questions?
We’ve got answers to your questions. And we get them to you fast. How fast? (Yes, we have an answer to that question!) 3 minutes. Or even less. That was our average response time in 2019. And all those 3-minute responses? They came from real human beings. Not bots. Nothing canned. People helping people.
What Our Customers Say?
Matthew Rullo2025-01-02Trustindex verifies that the original source of the review is Google. Tony was incredible. Fixed all of our network issues and now we’re flying. Easy to work with. So helpful. He remoted into our system on NEW YEARS DAY and we were up and running better than ever the next morning. Can’t recommend them enough! Sophia Yan2024-11-13Trustindex verifies that the original source of the review is Google. NY FL nerds has been great to work with. They’ve completed all work as discussed in a timely and professional manner Peter Block2023-09-16Trustindex verifies that the original source of the review is Google. Tony was terrific.nailed the problem immediately. I would love to work with him again He was the best. Michael Dupler2023-03-24Trustindex verifies that the original source of the review is Google. I struggled with bugs and glitches degrading my Unify Network. I worked on it myself for a month and then, thankfully, called NY/FL Nerds. Tony was thorough, quick and diagnosed the problem immediately. I bought the equipment I needed and within an hour or so of Tony configuring my system, I was up and running. Lightning Fast and solid as a rock! Highly recommended!!!!! Chidera2021-06-23Trustindex verifies that the original source of the review is Google. I did my first job with FL/NY Nerds and I can say that I'm absolutely impressed with how smooth they operate. They're very effective with communication and support is readily available. I had no problems and any questions I had were attended to in a timely manner. I definitely recommend working with them. Juan Fuentes2021-01-08Trustindex verifies that the original source of the review is Google. Worked with them a couple of months back and have the best techs and hardware that will make any task a simple one. Totally recommended. Tony is a great contact on the company.! Muhammad Adil2020-08-26Trustindex verifies that the original source of the review is Google. Amazing Company to Work with. Jimmy Post2020-03-18Trustindex verifies that the original source of the review is Google. The New York nerds have really helped me at a difficult time in my life. While I can do basic to intermediate tech work on my devices, Tony and the nerds have the experience and patience to sort out and troubleshoot network infiltrations, root kit removal and other more advanced IT operations, offering his precious time over the phone and via remote session. He has also been of great help in advising me against use of less than reliable tech solutions. Thus far, Tony was able to establish the need for a new network set up over secure routers and help me through the process. He’s especially generous with providing IT advice over the phone and his experience shows. In a tech market that is saturated with enterprise level cyber security and residential level computer repair, Tony’s services represent a gap in New York’s IT coverage for computer savvy but non-professional users who need help with increasingly common complex attacks at the residential and individual level. Give him a call he’d love to chat with you about your IT problems. 182585 Secure2019-05-17Trustindex verifies that the original source of the review is Google. I’m a small business owner and my girlfriend did most of my paperwork and emails.She basically jumped my iCloud and was Using my own number and emails to communicate cheat and spy on me with her physcotic exboyfreind ,and they got into every device me and my family had .They also got into every account I had . I lost complete control over my phones laptops even my cable account, I was tormented and played with for 6 months and no one would help.apple didn’t want to acknowledge it and Verizon did nothing even though they agreed my iCloud was hacked, I sent my devices to a big forensics company.They told me what I wanted to hear took 6k and did nothing ,while they had my devices for 3 months,in the meantime I almost went out of business and I felt like I was living in the twilight zone.You don’t realize how important your phone and computers are until you lose control of them.As this nightmare dragged on I stumbled upon NY Nerds and told them my story.They were more than willing to listen and were excellent. They came right away started securing my devices and home and figured out exactly what was going on and pulled the data and Gave me the reports I needed to bring charges against these 2 lunatics .I want to thank Tony and his team for helping me get my life back because I was starting to lose it .And I highly recommend them they helped me where no one else could and also are very friendly and understanding,great people! Jason P
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Frequently Asked Questions
More on IT Services in New York and Florida
Managed IT Services
Managed Services Defined
Managed IT Services can be defined as the day-to-day information technology services that are provided by an outside IT organization to its clients. Managed IT Services are available as a service for companies as well as individual users/home office users. Services are implemented as per the customer’s requirements as they are concerned with requirements of data security and access control amongst other things.
Managed IT Service providers like the Florida Nerds' primary role is to provide the technology services and staff required to staff a company’s IT department. The customer should know what those resources are and also how they are utilized. Each of the resources provided is supposed to meet the specific requirement of the customer. With this, the IT organization is well-aware of its responsibility towards the customer.
One facet of managed IT services by the Florida Nerds should be reviewed is that the provider manages all software used by the client. The IT service provider is responsible for all the software installed in the server and clients will provide the support through the use of the Support Software.
Support software is made available on the website and the customer gets the rights to download the software for he has a signed agreement with the IT organization. The agreement states the policies that the client is expected to follow while using the software.
Managed IT Services
When we talk about managed IT Services, the key issue that we need to keep in mind is cost cutting. The goal of Managed Services is to provide a fully managed IT department for a monthly fee. This is achieved by a reduction in the staff that is being engaged by the organization. All the necessary processes are set up for the organization to make sure that the customer gets the desired benefit.
At times, the managed IT services provider would need to maintain the environment in which the client’s data is stored. The service providers are responsible for taking care of the servers that are part of the IT infrastructure and all the necessary repairs are carried out. Managed IT service providers offer services that include: break/fix computer/network/server, cloud services, disaster recovery, and managed security services.
Teams
Managed IT Services ensure that the client is given a professional and experienced team that will take care of all the business processes of the company. The aim of the management is to provide the best in the best interests of the customer. This also ensures that the IT budget is saved.
For financial businesses, such as investment firms and CPAs, a managed services IT provider can be the best option. All the processes are taken care of by the organization which ensures that the client has access to the best possible product and services.
The focus of the organization is now focused on the customers. It should now focus on providing services that cater to the needs of the customers and not just the customers. Another benefit of managed IT Services by the Florida Nerds is that we reduce the clients overall expense, and we ensure that resources are configured to meet the business goals of the client. It is important that organizations understand all the benefits of IT services so that they can organize their systems efficiently and effectively.
Managed Security Services
Managed Security Services
Managed Security Services is the most fundamental, no-nonsense step to take in order to build an enterprise. It’s definitely a must for everyone who owns a business or has some level of influence on those around you. The fact that the Florida Nerds Managed Security service can get any company or enterprise up, running, and secured in a short amount of time is certainly a bonus!
On top of that, having this kind of service is the first step towards good security – something that is a necessity to be able to perform many tasks on a daily basis. Managed Security Services by the Florida Nerds provides your company with comprehensive security solutions so that it becomes harder for hackers and other bad actors to get into your network and steal data from it.
One thing to remember is that it isn’t enough to just have security as long as your network is protected, you need a great variety of security devices that you can use to guard your company against those who would want to cause damage to it. Since so many companies are faced with the difficult task of protecting their networks, this is a very important part of the equation.
Not only do you need a full, 100% network security solution, but you also need a flexible security solution to handle all of the miscellaneous responsibilities that coincide with protecting a client’s network. Some of these tasks are threat detection, intrusion detection, and network monitoring and management.
Managed Security Services are what your company needs in order to be able to remain ahead of the game, and continue to be the place that every company wants to be. So what exactly do these systems offer you? Let’s find out…
Security Solutions Offered
First, when dealing with large-scale network security issues such as IP addressing, different addresses are required for different network segments. Your organization needs to protect itself from outside threats, and by doing so, it is often necessary to move IP address around in order to give your employees a free, unassigned IP address. Since these IP addresses are going to be used at your company, they need to be protected from hackers, along with all other threats that can come from the Internet.
Most small businesses lack the internal IT staff that need to be dedicated to IT security. There are day-to-day tasks that must be run in order to confirm your network, its data, and your employees are secure.
The security resources provided by the Florida Nerds are unbeatable. Our managed security service is used by the top small businesses in Florida. We’re dedicated to protecting your data. Our incident response team is open 24x7x365. We’re also hyper-vigilant when it comes to threat monitoring.
Secondly, when it comes to network security, one of the best things to do is to get some sort of virus protection on it. Virus protection programs are capable of preventing computers from getting infected and also using antivirus software to block threats.
Thirdly, you will also need to protect your business information. This is important since business information is everything you will need to run your business successfully. Keeping information confidential and secure is crucial to doing so.
Fourth, you need to make sure that you have properly trained and qualified system administrators and technical support personnel on your team. When a problem occurs, you don’t want them to fail because they were not trained/educated properly. That’s why you call the Florida Nerds. Our professional services division will make sure that you’re secure.
Keep in mind that with any kind of computer system, if things are not set up and provisioned correctly from the security end, you can cause serious problems to your system and get into trouble with the law if someone wants to take advantage of the situation.
Types of Managed Security Solutions
Now that you know what managed security services are, it’s important to learn what the different types of security solutions are. Here are the different types of managed security solutions:
- IP Address Guard – With this type of service, your system is protected from unauthorized computers in your network that might steal your business information or hijack your computer in order to access personal information. You can get this service from an outside provider, or you can set it up yourself. This means that you can be sure that nobody can access your data when it’s not in your control.
- Wireless Networks – Network security solutions will also protect you from unwanted intruders. These types of services are very popular in the corporate world because they provide both businesses and individuals with an additional layer of security. Whether you have one computer or several, this can be an effective method of keeping yourself and others safe.
Security programs can protect your network from computer hackers, spyware, worms, viruses, and more. If you don’t think you can handle it, you can always get a managed security services professional to take care of the problem for you in the best way possible.
Business Continuity
Business Continuity Planning by The Florida Nerds
The Florida Nerds offers Business Continuity Planning on the Treasure Coast. Business continuity planning is one of the main factors in making sure that the business you run is highly productive. A plan is essential for any organization to effectively do its job and meet its objectives. This ensures that your business has a higher chance of survival in the event of an unforeseen catastrophe.
Every business these days knows that it must have contingency plans in case of failure in any of the plans. However, not all businesses are well-equipped to manage their IT budget and management in the event of a disaster. For companies that provide managed IT services, a proper understanding of business continuity planning is essential in ensuring that their resources are available if they need them.
Before hiring a managed IT service provider like the Florida Nerds, it is important to consider the services offered by a business continuity plan provider. The terms used to describe the nature of the plan vary, depending on how it is used.
Our Approach to Business Continuity
When you work with the FL Nerds, the first thing we do is execute a business impact analysis (BIA). We’ll identify all of your pain points, potential threats, business processes, and more. We’ll come up with a recovery strategy that works best for your business.
Our business continuity team will create plans for natural disasters, fire, floods, acts of terrorism, and more. That’s just a small piece of the pie.
As a client, you’ll work directly with the team members at the Florida Nerds to create emergency management plans and procedures. Together, we will craft an individualized business continuity plan, including a recovery time objective for your offices, data centers, and other critical business functions.
Business Continuity vs. Disaster Recovery
The term “business continuity plan” can refer to two different meanings. It can mean a full business interruption, such as a power failure or supply failure, or it can mean a service interruption that occurs when there is a sudden reduction in the level of service supplied by a service provider. Depending on how your business continuity plan works, the solution could be to cut the cost of the service or wait out the problem.
There are some third-party organizations that offer their clients business continuity plans that are just enough to protect the business during the interruption and provide adequate service coverage.
Another term that the Florida Nerds uses interchangeably is “a disaster recovery plan.” This refers to a service that replaces lost data after a disaster. Like business continuity planning, disaster recovery plans usually include lost files, moved information, and documented restore points. In some cases, they include telephony and other vital communications. While the recovery plan will replace lost data, the business owner can still use other services provided by the provider to continue operations during the disruption.
System Downtime and Data Loss
It’s important to keep in mind that system downtime is normal. Data can be lost for more reasons than just emergencies, such as technical issues. Companies should know that data loss is not guaranteed. Most of the time, the service provider’s focus is on maintaining reliability and security for their customers and not returning data immediately. Prioritization is based on the need and disaster at hand.
Choosing a Reliable Service Provider
Finding a reliable service provider should not be difficult; just remember to do a bit of research before you make a decision. There are many service providers in the industry, but only a handful are able to offer what a business continuity plan needs to get started. To ensure that you choose the right business continuity planning plan, check with several different organizations to find out which ones are best suited for your organization.
Support for Your Business Continuity Plan
No matter how a business continuity plan is implemented, it should have multiple layers of support. Support might include making changes to hardware, setting up backup configurations, or using software that automates the entire process. It is also recommended that your plan has access to comprehensive training and support to ensure that it can work when disaster strikes.
Physical Access and Network Security
The last thing a business continuity plan will need is physical access to the network. This is very important because you want to have the ability to switch systems without taking down the service. In the event of a disaster, having this security feature can help your business plan to operate smoothly and maintain its importance in the future.
Network resources are valuable, as are the people who are able to work with them. A good managed IT service provider like the Florida Nerds is a company that you can count on to handle your needs in the event of a disaster.