On-Site Computer Support in New York and Florida
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On-Site Apple Device Tech Support
The NY/FL Nerds are your on-call IT Services and IT Support specialist in New York City, Long Island, New Jersey, and Connecticut. We’re available 24/7/365, and we can help you with almost any Apple device. We have teams of technicians that eat, sleep, and breathe iOS, iPad OS, and macOS. Our technicians are Apple Certified and The NY/FL Nerds has access to the same tools, resources, and hardware as the Apple Store.
Are you using an industry-specific program such as AutoCad or utilizing your Mac as a video rendering device? We can help in both cases. Our Apple-certified NY/FL Nerds are able to assist you and we have the experience as well. All of our NY/FL Nerds are certified, all the way down to the office manager.
Apple Support New York
The NY/FL Nerds have experience working with Apple technology and the vast Apple product library. We’re Apple Certified technicians who have over 200 years of combined experience working with Apple devices and have the expertise to solve issues fast. Software problems? We’ve got those covered too.
We offer service for all kinds of Apple devices.
The NY/FL Nerds are the difference between being up and running quickly or not. We offer services 24 hours a day, 365 days a year to ensure a great experience at all times. Our IT professionals are certified to ensure customers’ needs are solved quickly and cost-effectively. With complete attention to Managed IT Services, we are committed to providing continuous service to the network and system uptime and assistance to every customer that will enable them to focus on their business’s goals. This extends to Apple Support as well.
As the most renowned Managed Service provider in Manhattan We assist companies that range from small-scale businesses to mom-and-pop to ensure that they are protected from day-to-day IT maintenance and improve the overall performance of IT by monitoring their networks day and night.
Outsource the IT maintenance of your infrastructure to the NY/FL Nerds as well as reduce the cost of capital and operation.
We repair all kinds of Apple devices. Tablets, Phones, and Computers. They also have computers, tablets, and phones. NY/FL Nerds has dedicated Apple Technicians who are experts in the following areas:
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Ready to get started? Fill out the form below, and we’ll schedule a consultation at your convenience. Let’s discuss how NY/FL Nerds can support your IT needs and find the best solutions for you.
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Frequently Asked Questions
More on IT Services in New York and Florida
Why is Apple Support So Good?
Apple is known for having exceptional customer support, but they’re not the only ones who can work on Apple Devices. Apple Direct has a long history of offering great service. The key to providing superior service is to be as honest as possible and follow certain guidelines. Apple’s customer service representatives have an excellent understanding of the product and its features. They can help you in choosing the right product or answering questions regarding its warranty.
Do’s and Don’ts
Apple’s recruitment process is one of the most rigorous in the industry. Apple doesn’t settle for just academic credentials and a great work ethic. Instead, they look for individuals who can create a personalized customer experience. They also don’t forget that customer service isn’t just about ensuring that you sell your product, but it’s also about building a rapport with your customers.
Extended Warranties
Apple’s extended warranty program continues to grow, even as the company’s product warranty costs continue to fall. In the fiscal year that just ended, Apple received an estimated $8.5 billion in revenue from extended warranties. Meanwhile, the company’s costs for product warranties fell to a nine-year low, as did the number of warranty claims.
iMessage Business Chat
With iOS 11, Apple Business Chat is coming to iOS devices. This feature enables companies to interact with customers in the context of their iMessage conversations. Like Facebook Messenger, this chat is set up to allow customers to start conversations and reply to messages. This feature is also designed so that customers do not have to worry about being exposed to personal information. Moreover, it also includes features such as Apple Pay and Apple Calendar integration.
NY/FL Nerds Comparison
While The NY/FL Nerds has long been aimed at individual consumers with tech problems, it has recently expanded its services to small and medium-sized businesses as well. They do one thing that Apple support does not do: make house calls OR provide on-site business service in an hour. The NY/FL Nerds also have an all-certified team. That means that the technician from the NY/FL Nerds that comes to your door has just as much (if not much, much more) experience and credentials as the person on the other side of the phone. For Apple Support New York, you call the NY/FL Nerds.
Contacting Apple Customer Support
Contacting Apple customer support is important if you’ve experienced a problem with your product. The company offers a variety of different services, including extended warranties and coverage plans. AppleCare+, for instance, provides two years of hardware coverage and technical support. It also covers accidental damage. Apple also makes it easy to contact customer service representatives. Their website offers a dedicated customer service page, and representatives are available to assist you during normal business hours.
You have a lot of choices when you need Apple Support New York. Call the local, certified professionals to service your Apple devices on-site.